Effective Date: October 20, 2010
This Web Site is controlled by Bausch & Lomb Incorporated or
its affiliates and operations ("Bausch + Lomb").
This Privacy Policy (the "Privacy Policy")
describes how we collect, use, transfer and disclose personally
identifiable information ("Personal Information")
and certain statistical information that we may obtain about you
through this Web Site or by other means. This Web Site may be
hosted on servers located in the United States. If you are located
in a non-US jurisdiction, please note that you may be transferring
your Personal Information to the United States, a jurisdiction that
may not provide an equivalent level of data protection to the laws
in your home country. By using this Web Site or submitting any
Personal Information to us, you acknowledge that you have read,
understood and agree to be bound by this Privacy Policy.
Collection of Personal Information
You can visit this Web Site without revealing any information
about yourself. Our Web Site is not set up to track, collect, or
distribute Personal Information about you (such as name, address,
email address, telephone number and product preferences) unless you
voluntarily input this information, such as during a registration
or ordering process.
Our Web servers may automatically record statistical data about
visitors to our Web Site (through the use of cookies and other
means) for use in our analysis of the performance of our website.
We may record the time, date, duration, and URL of the requests,
along with information on the geographic location of visitors and
technology used to gain access. These statistics are not used to
personally identify you, but help us to understand how visitors are
interacting with our Web Site. These statistics contain no Personal
Information and are only used by our technical support staff and
marketing teams for purposes of Web Site administration. You have
the option to configure your Internet browser to notify you when
you have received a cookie and to provide you with the choice to
accept or decline to accept the cookie. Further, you have the
option to block all cookies. To modify your browser settings click
on the help section of your Internet browser and follow the
instructions.
Any information you provide through this Web Site or by other
means will be used by us only as described in the "How We Use
Information" section of this Privacy Policy. We collect any
Personal Information that you voluntarily provide including, where
applicable, your name, contact information (phone number, email
address and address), date of birth, job title, friend and family
member names and contact information, hobbies, areas of interest,
professional affiliations, brand and product preferences, source of
referrals, products ordered and values, tax/VAT rate/ registration
number, prescription data, credit card or bank account information,
payment/billing terms, Bausch + Lomb credit limit and status, ship
to address, bill to address, export terms, license information, and
employer/business principal name and contract details. To the
extent you provide Personal Information about friends and family
members, you agree to provide such individuals with this Privacy
Policy and to obtain their consent to provide the Personal
Information.
How we use information
The Personal Information we collect is used by us for internal
purposes such as improving our products, for the purpose of
fulfilling customer orders and promotional registrations,
responding to customer inquiries, tracking payment of customer
orders, managing customer accounts, learning about our customers'
needs and contacting customers for research and informational
purposes. We also use the Personal Information for market research
and marketing and promotional activities including direct marketing
via email and postal mail, and for general business administration
and management. You may opt-out of receiving email messages at any
time by clicking an "unsubscribe" link contained in any promotional
or other emails that we send to you. We will not share your
Personal Information with other organizations except as set forth
in this Privacy Policy. Unless otherwise required by law or if
pertinent to a judicial or governmental investigation, it is not
shared with other organizations or persons, except for third party
service providers assisting us in collecting, assembling or
processing this information as further described below.
Third Party Service Providers
We engage third parties to perform services in connection with
the operation of this Web Site and our company. Examples of these
services may include web site hosting, the provision of technology
related services, payment processing and authorization, and
promotional material distribution. We provide Personal Information
to these third parties, but we authorize them to use this Personal
Information only in connection with the services they perform on
our behalf. In addition, such parties are bound by contract to
establish reasonable measures to protect your Personal Information
from unauthorized access, use or disclosure.
We may also disclose your Personal Information in connection
with a corporate restructuring, sale or assignment of assets,
merger, or divestiture of Bausch & Lomb or any of our
subsidiaries or affiliated companies. Personal Information may also
be disclosed to protect our rights or property, to enforce our
terms of use and legal notices or at the request of government
regulators or other law enforcement officials and the courts
(including the issuance of a valid subpoena), or otherwise as
required or permitted by law. In these cases, we shall have no duty
to notify you.
We will not use or share your Personal Information in ways
unrelated to those described in this Privacy Policy without first
notifying you and offering you a choice as to whether or not we may
use your Personal Information in this different manner.
Data Security
We maintain reasonable technical, physical and organizational
measures to protect Personal Information against accidental or
unlawful destruction or accidental loss, alteration, unauthorized
disclosure or access. Unfortunately, no information security system
can be 100% secure. As a result, although we strive to protect your
Personal Information, we cannot ensure or warrant the security of
the Personal Information against any possible loss or unauthorized
access.
Access to Your Information
We provide users of this Web Site with reasonable access to the
Personal Information maintained about them. Subject to any
applicable legal requirements, you are given a reasonable
opportunity to correct, amend, or delete your Personal Information
that is inaccurate. In most circumstances you may do so by
contacting us as described at the end of this Privacy Policy.
Data Integrity
We take reasonable steps to ensure that the Personal Information
we collect is relevant for the purposes for which it is to be used
and that the Personal Information is reliable for its intended use
and is accurate, complete and current. However, we must rely on
individual users to provide and maintain accurate Personal
Information. You are responsible for contacting us as described at
the end of this Privacy Policy to update or correct your Personal
Information whenever necessary.
Retention of Personal Information
We will only retain Personal Information for as long as we are
required to do so by applicable law(s), or for as long as necessary
for the purpose(s) for which it is processed. We will delete
Personal Information when it is no longer needed and, in any case,
upon expiration of the maximum storage term set forth by applicable
law.
Changes to This Privacy Policy
If we make any material changes to this Privacy Policy, we will
post a revised link on the home page of the Web Site that indicates
"Revised Privacy Policy" or a comparable notification about the
changes. You should check this Web Site periodically to see if any
recent changes to this Privacy Policy have been made. You can also
tell if this Privacy Policy has changed recently by reviewing the
Effective Date posted at the beginning of this Privacy Policy.
Links to Other Internet Web Sites
The privacy practices set forth in this Privacy Policy are for
this Web Site and other specified activities only. Other sites
hosted by third parties may have different practices. If you link
to or otherwise visit any other websites managed by third parties,
please review the privacy policies posted at those sites. We have
no control over those websites and are not responsible or liable
for the policies and practices followed by third parties.
How We Protect the Privacy of Job
Applicants
Personal information collected from job applicants is protected
by Bausch & Lomb's "Protecting Applicant Privacy" policy.
U.S. - EU Safe Harbor Participation
Bausch + Lomb recognizes that the European Union ("EU") has an
"ominbus" data protection regime established pursuant to the
European Data Protection Directive (95/46/EC) and that Switzerland
has adopted a data protection law (together, "Data Privacy Laws").
Among other things, the Data Privacy Laws generally require
"adequate protection" for the transfer of personally identifiable
information about Bausch + Lomb customers in the EU and Switzerland
("European Customer Data") to Bausch + Lomb operations in the
United States. Bausch + Lomb accordingly adheres to the
requirements of the US/EU and US/Swiss Safe Harbor Privacy
Principles published by the US Department of Commerce ("Safe
Harbor") with respect to certain European Customer Data received in
the United States from our affiliated companies in the EU and
Switzerland. European Customer Data is handled in accordance with
the descriptions of the handling of Personal Information in this
Privacy Policy. In addition, Bausch & Lomb Incorporated's Safe
Harbor certification is intended to cover the offline collection of
European Customer Data relating to details of sales calls, call
notes, customer service, practitioner data, customer category,
services agreements and related payments, clinical trial
participation and recalls of products. For more information about
Safe Harbor please refer to the US Department of Commerce website
at
http://www.export.gov/safeharbor/. Any individual in the EU or
Switzerland who cannot resolve his or her issue directly with
Bausch + Lomb can contact the local data protection authority for
further information and assistance. Bausch + Lomb provides its EU
and Swiss employees with more detailed information about its data
handling practices through internal company policies.
Contact Us
If you have any questions about this Privacy Policy, our privacy
practices or our Safe Harbor participation, please contact:
Office of the Chief Privacy Officer
Bausch & Lomb Incorporated
One Bausch & Lomb Place
Rochester, NY 14604-2701
ph: (800) 782-5812
email:
dataprivacy@bausch.com